Return Policy
At Harness Plugs, we want you to be fully satisfied with your purchase.
If for any reason you’re not, we make returns simple and straightforward.
Returns & Exchanges
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Products can be returned within 30 days of delivery.
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Items must be unused, uninstalled, and in their original packaging.
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To initiate a return, please contact our team at sales@harnessplugs.com with your order number and reason for return.
Damaged or Missing Items
We stand behind the quality of our products.
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If your order arrives damaged, incomplete, or with missing parts, please notify us within 7 days of delivery.
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We’ll cover all costs associated with replacements or corrections in these cases.
Non-Returnable Items
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Products that have been used, installed, or modified are not eligible for return.
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Custom or clearance items may be final sale unless otherwise stated.
Refunds
Once your return is received and inspected:
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Approved refunds will be issued to your original payment method.
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Please allow 3–5 business days for processing.